Inmagic® DB/Text® WebPublisher version 6.1 Error Messages
DB/Text WebPublisher PRO 1.0 corresponds to DB/Text WebPublisher 6.1. If you cannot find a message which contains the word "Lite," look for the same message with "Lite" omitted.
Cannot create temporary storage file for query sets. Contact the webmaster for this site.
| Cause |
The directory where temporary DB/Text WebPublisher sets are stored is write protected or does not exist. | | Solution |
The webmaster for the site where the textbase resides needs to verify that the "qsets" subdirectory under the WebPublisher installation directory exists and is visible to the HTTP server, and that the Internet user account has full (read, write, create) access to this directory. |
Cannot find field '<field name>'.
| Cause |
The field indicated in the message does not exist. The field may have been renamed or deleted since the query screen was created. | | Solution |
Contact the webmaster for the site where the textbase resides, and provide the exact text of the message. The webmaster will probably need to modify the query screen or edit the textbase structure to correct the problem. |
Cannot find or load set '<set name>'.
| Cause |
You clicked a link which includes the named set as part of its query criteria. The query set indicated in the message does not exist. The set may have been renamed or deleted since the page was created. | |
Solution |
Contact the webmaster for the site, and provide the exact text of the message, the URL for the page and the text of the link you clicked. The webmaster will probably need to modify the page or recreate the set to correct the problem. |
Cannot recognize entry in field '<field name>' as a date.
| Product | DB/Text WebPublisher PRO |
| Cause |
The field indicated in the message has a Field Type of Date and has 'Require Strictly Correct Type' checked in the textbase structure. WebPublisher PRO cannot recognize the entry you tried to create as a date. | | Solution | Enter a valid date in the field. |
Cannot recognize entry in field '<field name>' as a number.
| Product | DB/Text WebPublisher PRO |
| Cause |
The field indicated in the message has a Field Type of Number and has 'Require Strictly Correct Type' checked in the textbase structure. WebPublisher PRO cannot recognize the entry you tried to create as a number. | | Solution |
Enter a valid number in the field. |
Cannot save an empty record.
| Product | DB/Text WebPublisher PRO |
| Cause |
The record you attempted to insert does not contain any fields. Either no field tags are specified in the XML input, or the field contents are empty/null or just spaces. | | Solution | Type something in at least one of the fields before you try to save the record. |
Cannot search unindexed field '<field name>'.
| Cause |
The field indicated in the message has neither a Term index, nor a Word index. DB/Text WebPublisher cannot search unindexed fields. The indexes were removed after the query screen was designed. | | Solution |
The webmaster for the site where the textbase resides needs to use Edit Textbase Structure to add either a Term index or a Word index or both to this field. |
Could not access XML conversion facility.
| Cause |
You shouldn't normally see this message. It indicates that WebPublisher could not access the XML conversion facility. | | Solution |
The webmaster for the site where the textbase resides will need to ensure that the Microsoft XML program files are properly installed and accessible to WebPublisher. |
Could not check for matching records because indexes are busy.
| Product | DB/Text WebPublisher PRO |
| Cause |
The indexes are tied up because they are being updated to match the changes to a record. You cannot search if the indexes are being changed. Checking for matching records uses searching. |
| Solution | Wait a little while, then try again.
|
DB/Text WebPublisher cannot be accessed in this way.
| Cause |
In the call to WebPublisher, the AC= parameter has either been omitted or is specifying an invalid value. For example:
- You may have accessed DB/Text WebPublisher by specifying the DLL/EXE name; this can happen if you attempt to bookmark a report page (or add it to your favorites) then use that bookmark.
- You may have attempted to use an AC= value which modifies records. AC=UPDATE, etc. can only be used when you use XML to pass the commands to WebPublisher, not via an HTML query screen or canned query.
|
| Solution |
You cannot bookmark the results of a WebPublisher query. Aside from this issue, temporary query sets expire periodically. Instead, bookmark the query or menu screen and repeat the search.
Use XML to pass UPDATE, INSERT, DELETE and BATCH_DELETE commands to WebPublisher. |
DB/Text WebPublisher cannot modify records because it does not have write access to the textbase.
| Product | DB/Text WebPublisher PRO |
| Cause |
The account used by WebPublisher PRO (often IUSR_machinename) does not have Full rights to the directory containing the textbase. Or the textbase is write-protected using file permissions. |
| Solution |
Contact the webmaster for the site. They will need to use Windows Explorer to provide the necessary rights to the directory containing the textbase, or remove the Read-Only attribute on the textbase files. If WebPublisher is using the IUSR_machinename account, that account will need to be explicitly added to the Security properties; IUSR_machinename is not a member of the various groups (EVERYONE, USERS, etc.). |
DB/Text WebPublisher cannot modify records because you did not specify any records to modify.
| Product | DB/Text WebPublisher PRO |
| Cause |
The XML input for an INSERT, UPDATE or DELETE doesn't have a <Recordset> section. | | Solution | Contact the webmaster for the site. The page which creates the XML input will need to be modified to add the <Recordset> tag. |
DB/Text WebPublisher could not find textbase '<textbase>' on the server.
| Cause |
This message may appear after you press the Search button on the "Inmagic DB/Text WebPublisher: Find Textbase" page. The textbase specified in the message is not visible to the HTTP server. | | Solution |
Contact the site administrator. They will need to do one or more of the following:
- move the textbase to an accessible location
- assign the necessary permissions (read access) to make the textbase visible to the HTTP server
- ensure that the Internet user account (e.g., IUSR_SERVERNAME) has at least read (and preferably full) rights to the DBTWPUB.INI file
- ensure that the textbase location is included in the Default-Textbase-Paths= line of the [WebPublisher Defaults] section of DBTWPUB.INI, and that the Internet user account has read write access to all of these directories
- ensure that the textbase location is explicitly specified in the [WebPublisher Textbase Paths] section of DBTWPUB.INI.
Always use UNC file names when referring to directories on different drives than the HTTP server. |
The DB/Text WebPublisher DLL has not been properly serialized.
| Cause |
The serial number is not a valid DB/Text WebPublisher serial number. The most likely cause for this is that the DBTWPUB.DLL file has been damaged or the installation process failed prior to completion. | | Solution |
The webmaster for the site where the textbase resides needs to reinstall DB/Text WebPublisher from the original disks using the SETUP program. |
DB/Text WebPublisher found textbase ‘<textbase>’ - you may re-execute your query (press Back twice).
| Cause |
This message appears after you press the Search button on the "Inmagic DB/Text WebPublisher: Find Textbase" page. WebPublisher found the textbase. | | Solution |
Press your web browser's Back button twice to return to the query or menu screen. Then re-execute your query.
If doing so returns you to the "Inmagic DB/Text WebPublisher: Find Textbase" page, the Internet user account does not have the required full access to the DBTWPUB.INI file. Contact the webmaster for the site. |
DB/Text WebPublisher internal error <code>. Please contact Inmagic, Inc.
| Cause | A condition occurred which the software did not expect. |
| Solution | Send the following information to Inmagic, Inc. or your local Inmagic dealer:
- The <code> indicated in the message.
- What you were doing at the time you received the message. Be as complete and detailed as possible.
This message could conceivably occur if the textbase or QSETS files are damaged. In DB/TextWorks, choose Check Textbase from the Manage Textbases menu (and optionally check the Repair Problems box). When the process is complete, examine the report file. If there are any problems which have not been fixed, recover the textbase or restore a healthy backup copy.
If Check Textbase reports no problems, try to repeat the behavior which caused the message to appear. If you cannot do so, the server may have been low on system resources.
You can delete the textbase .WPD and .WPO files from the QSETS directory to eliminate any possibility that damage to these files is causing the message.
Regardless of whether the textbase is damaged, or you can repeat the problem, please do forward the information to Inmagic, Inc. |
| Notes | To also write internal errors to a log file named WPTCERR.LOG file in the QSETS directory, add EnableErrorLog=1 to the [WebPublisher] section of your DBTWPUB.INI file. |
DB/Text WebPublisher Lite cannot access textbase '<textbase name>'.
| Cause |
The textbase name specified in the query or menu screen (and shown in the message) does not match the textbase name specified in the [WebPubLite] section of the DBTWPUB.INI file. | | Solution |
The webmaster for the site needs to see the READMEWP.HTM file for instructions. To search multiple textbases, upgrade to DB/Text WebPublisher. |
The DB/Text WebPublisher Lite textbase path or name is not initialized.
| Cause |
The textbase name or path is not specified in the [WebPubLite] section of the DBTWPUB.INI file. | | Solution |
The webmaster for the site needs to see the READMEWP.HTM file for instructions. |
The DB/Text WebPublisher Multiple Textbase Query screen has been renamed or deleted. Please contact the webmaster for this site.
| Cause |
This HTML query screen searches multiple textbases. The textbase query screen which indicates which other textbases to search is no longer available. | | Solution |
The webmaster for the site where the textbase resides needs to recreate the saved public query screen specified by the MQ= parameter in the HTML query screen. |
DB/Text WebPublisher Trial Version cannot open a textbase containing more than 50 records.
| Cause |
The site where the textbase resides is using a trial version of DB/Text WebPublisher. | | Solution |
The webmaster for the site where the textbase resides needs to (purchase and) install a full version of DB/Text WebPublisher. If the textbase is strictly for demonstration/testing purposes, they can delete enough records so the textbase has fewer than 50 records. |
The DB/Text WebPublisher XML feature has been disabled.
The DB/Text WebPublisher XML feature has been disabled for this textbase.
| Cause |
The webmaster for the site where the textbase resides has disabled XML output for either WebPublisher or this textbase. | | Solution |
Contact the webmaster for the site about enabling XML for this textbase. |
Entry in field '<field name>' does not match the expected format '<mask>'.
| Product | DB/Text WebPublisher PRO |
| Cause |
The field indicated in the message has mask validation. The text you typed does not comply with the mask shown in the message. |
| Solution | Change what you typed to comply with the mask shown in the message. Mask characters:
# - digit (0-9)
! - capital letter
^ - lowercase letter
? - any character including space
* - any group of characters including space |
Entry in field '<field name>' is above the maximum value '<maximum>'.
| Product | DB/Text WebPublisher PRO |
| Cause |
The field indicated in the message has range validation. The text you typed is greater than the maximum value shown in the message. |
| Solution | Change what you typed to be less than the maximum value shown in the message. |
| Notes | Field Type and Special Filing options affect whether a value is greater than the maximum value permitted by the range validation. Examples:
- In a Date field, Aug-11-95 is less than 1996, but in a Text field it is not.
- When numbers file numerically, 2 is less than 12, but when numbers file alphabetically 12 is less than 2.
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Entry in field '<field name>' is below the minimum value '<minimum>'.
| Product | DB/Text WebPublisher PRO |
| Cause |
The field indicated in the message has range validation. The text you typed is less than the minimum value shown in the message. |
| Solution | Change what you typed to be greater than the minimum value shown in the message. |
| Notes | Field Type and Special Filing options affect whether a value is less than the minimum value permitted by the range validation. Examples:
- In a Date field, Aug-11-95 is less than 1996, but in a Text field it is not.
- When numbers file numerically, 2 is less than 12, but when numbers file alphabetically 12 is less than 2.
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